Frequently Asked Questions

What products can you customize?

We offer custom printing on apparel, drinkware, promotional products, corporate merchandise, and more. If you have a product in mind, contact us and we'll let you know if we can customize it.

Is there a minimum order?

No. We accept both single-item orders and bulk orders for businesses, teams, schools, and events.

Can I provide my own design?

Absolutely! You can send us your logo, artwork, or design. If you need help preparing it for printing, we're happy to assist.

What file formats do you accept?

We recommend:

  • AI
  • EPS
  • PDF
  • SVG
  • PNG (high resolution)

If you're unsure, send us your file and we'll review it.

How long does production take?

Turnaround times vary depending on the product and order size. Most standard orders are completed within a few business days after artwork approval.

Do you offer bulk discounts?

Yes! We offer competitive pricing for larger orders. Contact us for a custom quote.

Can you help with the design?

Yes. If you don't have a finished design, we can help create or prepare artwork for printing.

Do you ship across Canada?

Yes! We proudly serve customers across Canada.

How do I request a quote?

Visit our Contact Us page or email info@theinkworks.ca with your project details, and we'll get back to you as soon as possible.